Employee Training Programme
MANAGEMENT SKILLS
- Effective Leadership and Mangement skills
- Time management and Effective delegation
- How performance management drives organizational success.
- Team Dynamics and Building Teams
- Empowerment and people development
- Organizational Culture and its impact on organization growth
- Conducting effective meetings
- Goal and Target setting
- Information management and confidentiality
- Problem Solving Skills
BUSINESS SKILLS
- Personal and Organizational Budgeting
- Personal and organizational accountability.
- Understanding Accounting for non-accounting managers
- Understanding Finance for non-finance managers
- Sales and Marketing skills
- Business Planning
- Strategies in Business
- Social media marketing 101
- Digital marketing
- Entrepreneurship and Small Business Development
SOFT / PEOPLE SKILLS
- Your Attitude Determines your Altitude.
- Motivation and motivating people.
- Managing stress in the home and workplace.
- Social Etiquette and Social Awareness
- Work-life balance
- Effective communication and documentation in healthcare
- Customer is King and How to Handle irate customers
- Customer Service Excellence
- Presentation Skills
HARD / COMPETENCY SKILLS
- Clinical Governance
- Healthcare Total Quality Management
- Laboratory Quality Assurance and control and its impact on healthcare delivery
- Adverse Drug Reaction: Ways around it
- Logistics planning/supply management and its impact on healthcare delivery
- Incidents and Complaints Procedure and Management
- Emergency Situations: Ways round it
- ICT: An indispensable tool in effective healthcare delivery
- Discrimination and Equality in the Workplace
- Health and Safety in the work place
- Importance of audit evidence in organizational sustainability
- Medical Litigation and its impact on business continuity
- Effective communication: An indispensable tool in healthcare delivery
